At Access Self Storage, we're proud to employ some of the most dedicated, knowledgeable and helpful people in the self storage industry.
Manchester - Full Time, Permanent - £26,523 per annum
Job Purpose: to assist with the development of sales activities and to guarantee Access customers an excellent level of service.
Main Responsibilities:
Contribute to the achievement of the financial targets agreed for the Store
Identify and suggest opportunities available for increasing occupancy and revenue within the Store on a regular basis.
Respond effectively to the diverse needs of each customer
Ensuring the store presents itself to a high standard of cleanliness
Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to it’s optimum efficiency.
Assist with the Identification of unit mix issues within the building and identify and communicate any changes that are required immediately (using the Cut & Carve report to substantiate your proposal) in collaboration with the Store Manager
Identify any store repair & maintenance issues, report and following up.
Ensure compliance within or of company operational and financial procedures
Northampton - Full Time, Permanent - £25,500
Bracknell - 12 Month Fixed Term (MAT Cover) - £26,265
Job Purpose: To guarantee Access Customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company
Main Responsibilities:
Contribute to the achievement of the financial targets of the store
Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
Respond effectively to the diverse needs of each customer
Ensuring the store presents itself to a high standard of cleanliness
Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
Comply consistently with all company procedures
Brentford - Full Time, Permanent - £25,000 per annum
Job Description:
• Manage both inbound and outbound sales calls
• Manage existing customer queries via telephone and email
• Provide excellent level of customer service to our existing and potential customers and build long lasting relationship with customers
• Maintain in-depth service knowledge and understanding of Access’ products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers’ requirements and upsell ancillary products
• Process deposits, communicate the customers’ requirements accurately and schedule follow up contact
• Ensure accurate enquiry information is stored on the central CRM system with comprehensive information regarding customer requirements
• Assist with performance reporting
• Escalate complaints to the appropriate line of authority
• Comply with all Health and Safety Legislation
• Any other tasks assigned by the Line Manager and Senior Management
Staff Benefits:
An excellent career in a fast-growing business
Training & Mentoring program for great career progression
Bi-Annual store bonus Scheme
Company Sick Pay
Access to exclusive perks via Perkbox membership
Long Service recognition
20 days holiday per year plus bank holidays
Take a look at some of our latest job openings below, download our application form or contact our HR department on jobs@accessstorage.com
Closing date 11 April 2025.
As one of the UK's leading self storage companies, we always aim to give our customers the very best service possible – and our store and head office teams are the most important factor in this.
Planning to hire a van? We work with local van hire companies to offer our customers great low rates - contact us to find out more.
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